Skip to content

Right of Withdrawal

Start » Right of Withdrawal

Withdrawal policy

You are entitled to cancel this contract within fourteen days without giving reasons.


The cancellation period is fourteen days from the date you or a third party appointed by you who is not the carrier took possession of the goods.


In order to exercise your right of withdrawal, you have to inform us,


Stefan Schnebelt Photography
Windschlaeger Str. 28
77652 Offenburg
Telephone +49 (0)781 91933455


with the help of an explicit declaration (e.g. with a posted letter, telefax, phone call or e-mail) about your decision to cancel this contract. You can use for it the attached sample withdrawal form which is however not compulsory (Download: Sample withdrawal form).


It is sufficient if you send the information about the exercise of the right of withdrawal before the cancellation period expires in order to keep the cancellation period.


Consequences of the withdrawal

If you cancel this contract we have to pay back to you all payments that we received from you, including the shipping costs (except for the additional costs resulting from your having selected a kind of delivery that is not the standard delivery offered by us, lowest in price) immediately and at the latest within fourteen days from the date on which we received the information on your withdrawal of this contract. For this reimbursement we use the same payment method that you used for the original transaction unless otherwise expressly agreed with you. On no account will there be charges for you due to this reimbursement. We can refuse the reimbursement until we retrieved the goods again or until you proved that you returned the goods, whichever point of time is the earlier one.


You have to return or deliver the goods to us immediately and in any case at the latest within fourteen days from the date on which you inform us about the withdrawal of this contract. The period is kept if you send the goods before the expiration of the period of fourteen days. You will bear the immediate costs of the return of the goods.


You have to pay for the possible loss in value of the goods only if the loss in value can be traced back to your handling the goods in a way not necessary for the checking of the condition, properties and functions of the goods.